MenaITech Cloud Store

Product Portfolio


MenaTracks is a powerful ITIL web-based service desk solution handling incidents and requests. It provides an interface for other activities such as change, problem, configuration, release, service level, and IT service continuity management.


  • ITIL 2011 compliant Service Desk Solution
  • Multi Language Support
  • Multi Project Management
  • Access Rights Management
  • SMS/Email Notifications
  • Integration with Active Directory and Windows Domains
  • User friendly
  • Reduce costs for the customer due to its affordable prices


  • The First Arabic ITIL Certified Service Desk solution
  • Completely Web-based
  • Comprehensive & Collaborative
  • Support Multi Departments