Product Portfolio
MenaTracks
MenaTracks is a powerful ITIL web-based service desk solution handling incidents and requests. It provides an interface for other activities such as change, problem, configuration, release, service level, and IT service continuity management.
Features
- ITIL 2011 compliant Service Desk Solution
- Multi Language Support
- Multi Project Management
- Access Rights Management
- SMS/Email Notifications
- Integration with Active Directory and Windows Domains
- User friendly
- Reduce costs for the customer due to its affordable prices
Differentiators
- The First Arabic ITIL Certified Service Desk solution
- Completely Web-based
- Comprehensive & Collaborative
- Support Multi Departments
